Normal Working Hours

• 7.00am - 3.30pm, Monday to Friday.

Bookings

• All crane bookings must be made with the allocator, and not via crane crews on-site.

Minimum Charges

• Night Work (On application) - Minimum of 6 hours between 6.00pm and 4.00am.
• CFMEU RDO Days - Minimum 4 hours - all cranes.
• Public Holidays (On application)

Cancellations

• Weekday cancellations for jobs booked within normal working hours are accepted up until the time the crane has been dispatched, or minimum charges still apply.
  
• Weekend and night jobs need to be cancelled with a minimum of 3 hours notice before the commencement of the job, or minimum charges still apply.
  
• Cancellations during weekdays due to wet weather are accepted up until the time the crane has been dispatched, or minimum charges still apply.

Permits

• RTA permits require a minimum of 12 working days notice, all other permits require 3 working days notice.
• All council permits are to be pre-paid before they can be applied for (including customers with an account).
• Where a job is re-scheduled, there is no guarantee permits can be transferred.
• A charge of $50.00 applies for re-scheduling any job with permits.

Mass of loads

• Where the exact mass of the load is critical to the job, customers are to confirm mass in writing.
• Where the mass to be lifted changes after inspection, the customer is to inform the site supervisor, and confirm in writing.